Nurse Response is a medical triage phone service that provides 24-hour healthcare advice and assistance to the patients of contracted clients.

Nurse Response triage nurses are experienced professionals who have the knowledge to help patients with immediate health concerns make informed decisions.

Patients who access Nurse Response receive the appropriate care, at the appropriate place, at the appropriate time.

We provide effective clinical triage services for academic institutions, physicians, hospitals, military facilities and managed care organizations. Nurse Response also provides outbound calling services.

What you can do to stay healthy? General information and updates from the Centers for Disease Control and Prevention (CDC) Swine Flu Web site.

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A member of one of our Managed Care Organization (MCO) clients called to speak with a Customer Services Representative (CSR). According to the CSR, the member was gasping for air, said she had called a cab and then hung up. The alert CSR immediately contacted a Nurse Response R.N. who tried to call the member, but got no answer. He then contacted the local EMS who dispatched help to the address in our system. About five minutes later, the member called Nurse Response again to report that she was “breathing normally.”

The R.N. told her 911 was contacted and help was on the way.

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