It used to be that house calls were commonplace. Extended hours and midnight calls were standard doctor time. To be sure, times have changed, but the spirit of continuous care lives on. Nurse Response exists to give today’s hospitals and physicians a way to triage proactively. By acting as an extension of the medical care provided, Nurse Response actually improves the proper utilization of hospital services. We further enhance the process by emphasizing wellness and patient satisfaction. Hospitals receive coordination across their suite of services and partnerships. Patients receive educated treatement. This is Care. Right. Now.™
• Multi-Lingual healthcare professionals who have the ability and resources to instantly assess caller needs and provide actionable recommendations
• An online and audio libriary of health and wellness information that supports and empowers healthy decision making
• Emergency response coordination when care is needed NOW or self-care direction for minor illnesses that can wait until the morning
• Post discharge instructions and follow up that help to prevent readmissions
• Shorter wait times at emergency and urgent care facilities that result from more appropriate utilization of care resources
• Peace of mind knowing that your patients are receiving exceptional care 24 hours a day, 7 days a week from a URAC accredited call center
• Referral of patients to the most appropriate source for routine, urgent, and emergency care
• Instant reporting on our engagements with your patients, allowing for appropriate follow-up and continuity of care
• Outreach initiatives including coordination of care, post-discharge directions, and promotion of the importance of prevention and early detection
“The outstanding reputation of Nurse Response and its willingness to customize to meet our needs have gained much respect from our hospital.”
“Now we can rest assured that our patients received quality medical advice from highly trained nursing staff during those after-hours periods.”