Nurse Response serves as a valuable partner to hospital systems. Acting as an extension of hospital services, Nurse Response’s trained nursing staff helps patients utilize the appropriate level of care, the first time around.
Our after-hours triage service can be offered to key hospital physicians and specialists. This service would allow key physicians the opportunity for much needed time off with the comfort of knowing that their patients are receiving appropriate and high-quality care. Nurse Response also helps hospitals provide interventions to promote proper utilization of the emergency room/urgent care center, increasing patient satisfaction.
Benefits and services to hospitals include:
- Proper utilization of the emergency room and/or urgent care center
- Physician referral phone line
- Front-end emergency room nurse triage service
- Hospital, emergency room and urgent care center discharge follow-up
- Pandemic call center support system
- Referrals to community health education programs and services
- Redirecting, as appropriate, the uninsured and underinsured to the most appropriate setting
